Sustainable Opportunities Summit '12: Sustainable Behavior Change? Aaron Dignan Says, Game On.

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Note: For the past six months the GoGreen Conference has been engaged with CORE, a fantastic non-profit in Colorado working to advance a coalition of sustainable businesses within the region, to produce the 2012 Sustainable Opportunities Summit. We have been lucky enough to interview some of the incredible speakers on this year’s Summit line up and are distributing them here for you to enjoy & learn from. 

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This session held by Aaron Dignan (@aarondignan) was a great TED-like presentation on the human nature of gaming and what gamification can do to things such as sustainability programs. Game on indeed!

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SAP Supply Chain Performance Management 2.0 Offers Improved Integration, Analytics

I will be providing several overviews of operational risk management (ORM), enterprise risk management (ERM) and supply chain management (SCM) in the coming weeks.  In this review for searchSAP.com I provide a review of the non-financial enterprise performance management (EPM) solution from SAP BusinessObjects focused on increased supplier effectiveness.

Coca-cola delivers real-time tracking using SCPM (source: Computer Weekly)

One of the “nonfinancial” solutions in the SAP BusinessObjects Enterprise Performance Management stack, SAP SCPM has matured significantly since 2010. Originally, SCPM was viewed as the performance management answer to integrated logistics and material processes found in SAP Business Suite applications, including Supply Chain Management (SCM) and its extension, Advanced Planning and Optimization (APO).

As with the earlier version, SAP SCPM integrates with SCM and APO platforms, providing a preconfigured analytics environment for the business of moving, shipping and making products and delivering services. In addition, information may be loaded from preconfigured BI InfoCubes and other data environments for financial and sensitivity analysis.

For more on this and other SAP BusinessObjects EPM solutions, please consider my SAP Press title, “Understanding SAP BusinessObjects Enterprise Performance Management” available at both Amazon.com and SAP Press.  Visit the book fan page on Facebook.

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A Framework for Social Media in Sustainability Programs

Over the next several months I will be contributing to the Sustainable Business Forum and Social Media Today on the topic of social business (aka “SocBiz”) and how these tools, methods and approaches can be used to address sustainability programs.  The first article in the series outlines a framework – a cycle – of how private and public sector organizations typically adopt these approaches through four phases of the information life cycle of sustainability efforts.

In my work with companies looking to promote their outbound market and internal communications messages, I have looked at a number of “socialbiz” tools and methods that seem to be resonating in the workplace particularly with those that are members of the Millennial Generation who find messaging platforms are more preferable than corporate or personal email systems. In addition there has been an explosion over the past three years in the use of business analytic platforms and how these platforms render real-time information related to business performance against key targets and metrics. Combine this with the need for greater and more detailed communication regarding sustainability initiatives – including the bounce that mobility and social tools bring to program funding - and you find the convergence point.

Use of Social Media tools during sustainability effort should support the information life cycle.

As I pointed out recently in an Institute of Management Consulting webinar series on the topic, using social business tools is not child’s play. In fact one of the key success factors in using socialbiz platforms is to keep it relevant, timely and focused. I use the expression SAFTK (“stay away from the kids”) for business leaders and IT managers to know that there is a deep well of lost productivity if the tools are used for the wrong purposes across the wrong channels of communication. For example while news and media streams are helpful to keep general knowledge current and to see what the marketplace is communicating about your products and services, the use of socialbiz tools should be business-driven. For sustainability efforts, this means driving market objectives, internal consensus, and developing the requisite information to show the world you really are doing what you say you are.

In the framework I have developed to illustrate this life-cycle for sustainability programs, the axes are based on both the outbound and inbound direction of the communication as well as the strategic or operational context of the messaging. Based on this framework, organizations typically begin in the northeast (upper-right hand) quadrant and work counter-clockwise in their use of social media and socialbiz tools to address the activities of each stage of the life cycle.

For more information on this approach, including a discussion on the four phases of information use in sustainability programs, please read the entire post on Sustainable Business Forum.  Many thanks to editor Carissa Wodehouse  (twitter @CWhoa and Google+ Carissa Wodehouse) for her work on bringing this article series to light.

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A New Romantic Comedy: When California met Greece

Harry and Elizabeth are Americans. They have several grown children, three grandchildren, and have become over the years since her retirement from the banking industry cruise veterans. They are lovely and charming people and have become our table mates this week in the Carribean through fate or grand design. Harry and Elizabeth are also very Greek. She from the Bronx and native born New Yorker, he originally from a small island in the northern Aegean sea who naturalized his US citizenship years ago. He doesn’t read much English it is clear after two meals, deferring to her “common sense to order for me after so many years” however he is a very intelligent and charming man who I think understands the language quite well but simply prefers not to read it. They prattle in Greek during lulls in table conversation. I try my best to be cordial with the occasional “Kali spehra”. My wife smiles.

It took only two nights, a couple of glasses of wine, and a looming euro zone payment with constantly streaming images of riots on Sky News, before the topic of the Greek economy hit the table. Harry in his eloquent and heavily accented English moved in to the conversation. His wife could order the dinner entree for him, clearly politics and economics were his domain.

As unlikely as Harry met Sally, California and Greece have much in common.

“So let me tell you something, and it’s okay since we talk about this. Greece is no more like America because there is no constitution.” I thought about Greece as the cradle of democracy and I asked what did he mean by this. In a dissertation that continued from the soup, through the salad and into the entree he laid out with simple eyes how the European Union was so ill-designed based on the fact that there was no binding constitution between the nations. I wasn’t exactly sure where this was going but I listened and realized that I could have been listening to the story of my own native California and its transformation to welfare state.

The accounts of California’s transformation are well documented and have been made even more prominent by the book Boomerang by Michael Lewis which compares and contrasts the Euro implosion to the slower changes ocurring in America, particularly the state of California. California has an unsecured border which – albeit combined with other factors such as a dysfunctional state legislature – has swollen the unofficial population of the state over the past 20 years. The state, requiring more services in the form of education, health services, and correctional institutions, was limited in the amount of money it could ask the federal government since the adult members of the migrant communities were undocumented. While some funding was and still is available for the children who are native-born Americans, the state of California could not manage its entitlement and basic services programs and has been running huge deficits for years. Even the recall-enabled former Governor Schwarzenegger could not restructure the debt obligations or change the culture of the state legislature.

My dinner accounting of the nation of Greece – a nation with the population the size of my current state of Michigan and who arguably had a Enron-esque experience with the now-defunct accounting firm Arthur Anderson to present its economic application to the euro zone – was all too familiar. I have through business dealings and my international management studies been made aware over the years that Europe had opened its borders in much the same way that the United States had to immigrant groups from all over the world. Turks and Vietnamese came into Germany (particularly in the former eastern side) to provide low cost labor, northern Africans spilled onto France in a second “Moorish invasion,” and other ethnic groups found their ways into other countries. The Greeks had two sources of immigration, both of and without their control. In the 1990s The Balkan Wars sent streams of Slavs, Albanians, and Bosnians into their borders. Ten years later and with freedom of movement now granted to second-generation European immigrants with an EU passport, these Turks, Vietnamese, northern Africans and other groups found their way to Grecian beaches. With an equally dysfunctional national parliament as the California state legislature, the Greeks kept handing out more money to more people. Unlike California it had a fraction of the economy to do this for many years.

Harry’s comment about the constitution suggests that while California has a guarantor of last resort – the US government – Greece has no such backstop. In a way this current bailout crisis is less about a Greek problem than it is about who pays for the federal results of a European decision when there is no federal european government. Similar to California, the workforces in both California and Greece have become unrecordable. Payments are made in cash to immigrant workers or workers that prefer not to pay taxes in places and areas where it is difficult to observe, trace and enforce an “off the books” economy.

While the workforce and population swells in both California and Greece and continues to be less transparent and traceable, both will continue to drive more services to its population it cannot justify by census and tax records. And while my native California can continue to ask Uncle Sam for help, the Greeks find themselves in a mess that they must now contend with.

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Why are analysts worried about corporate technology spending?

Reblogged from CFOKnowledge:

SAP has just enjoyed the most successful year in its forty year history with top-line growth coming from new technologies, strategic acquisitions that reposition the company for the future and robust corporate spending. The stock price gained about 10% over the year, which given the current economy is a stunning performance. I just hope the fund managers looking after my pension plan have it over-weighted in their portfolios.

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Colleague Richard Barrett (@CFOKnowledge) gives his perspectives on the latest round of earning reports and why concerns in tech spending may be a case of relative perspective.

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Right Product Compliance Software Crucial for Green Manufacturing (via @ManufacturingTT)

As a follow-on to our recent white paper on product compliance software, Newport Consulting Group principal and colleague Liz Garnand (twitter @LizGarnand) offers a compelling read in this latest online edition of searchManufacturingERP.com.  

As new market pressures to manufacture “sustainable” or “green” products continue to increase in scope and intensity, manufacturers are looking to product compliance software for help. Meeting compliance regulations is no longer enough as customers increasingly seek products that are environmentally friendly, recyclable and made by companies that practice social ethics.

Manufacturers should expect new legislation to increase in scope as governments continue to respond to people’s demand for greener, ethical products. Given these market and regulatory pressures, manufacturers should expect new requirements not just for environment, health and safety (EHS) reporting, but for greener product materials, green manufacturing processes and sustainable supply chains.

These points are spot-on.  As I have stated many times over in this forum and others it is so very important for an organization to define what sustainability means to them and to their corporate strategy as this will be different for each and every company or association.  As well understanding the specific broad matrix of elements and data metrics needed to address not just the one-up green component but a full future roadmap view of requirements will best serve companies now and for the next several years.

The full article may be viewed here.  Thanks to Liz and editor David Essex for putting together a great read.

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Leverage ERP for a Greener Supply Chain

Later this month I will join other experts on sustainable sourcing for a free webinar “Leveraging your Supply Chain for Competitive Advantage” sponsored by Sustainable Business Forum and DuPont Sustainable Solutions.  This blog provides a preview of my eBook article “Leverage ERP for a Greener Supply Chain” which will be available to webinar registrants.  

“If supply chain management is really nothing more than how companies work together, then why all the complexity and concern?”  It is a valid question asked by those not familiar with todays “always on” operational environment and equally compounded by the just in time (JIT) expectation many organizations, both large and small, have in our rebounding global economy.  The events in early 2011 when a natural disaster of epic proportions struck the Japanese automotive industry , sending shockwaves around the world, reminded us of what can happen when the “always on” mindset we have so come to expect suddenly turns off.


Understanding the risks and opportunities associated with a kinder, gentler and greener supply chain
suggest a fundamental need to revisit what we already know inside of our organizations.  With systems managing information in terms of petabytes (or 10003 megabytes) on a regular basis, one of the challenges of having information is knowing what information you have and where to find it.  This can be a daunting task for many information technology (IT) groups.  Fortunately, with the advent of third-generation enterprise resource planning (ERP) software to include business intelligence (BI) tools, manipulating large structures of information at one’s fingertips – properly organized – is possible.  With this new capability, organizations can begin to readily answer the four big questions constituting a green supply chain program across all facets of company operations:

  1. What substances are used to make my products?
  2. Who supplies my materials, components, and goods?
  3. Where do my materials, components and goods come from?
  4. Can I make changes to any of these to be greener and more profitable?

In most cases, a company already has the right information to answer these questions.  They just need to know where to look for it.  Enter the friendly and reliable ERP system in its new and enhanced capability with BI and advanced analytics.

If supply chain is really about collaboration, a greener supply chain suggests removing some of the neo-capitalist “one winner only” purchasing mentalities and replacing them with “co-innovation and value creation” thinking between manufacturers and suppliers.  This can mean “opening the kimono” to allow key suppliers into your core ERP system, or creating supplier portals to share and exchange pertinent information on supply chain performance and expectations.   Creating win-win opportunities to engage a value chain under the auspices of creating value through a greener supply chain can open the door to new thinking, both in how we view traditional operating models and how we measure our performance against a triple bottom-line.  This should give new life to the time-tested and trustworthy ERP system, and a new sense of purpose on what information we use to operate our businesses in new and creative ways.

Click here to receive a full copy of the article as part of the eBook and free webinar offer by Sustainable Business Forum.  Thanks in advance to Sustainable Business Forum for the opportunity to participate in this webinar and eBook project.

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